Refund & Cancellation Policy – Learnqk.com

Last Updated: March 2026

Thank you for choosing Learnqk.com, a professional learning platform providing training in Accounting, SAP S/4HANA, Excel, AI Tools, HR & Payroll, and Business Compliance. Because our platform provides digital courses, online training programs, and educational services, this Refund Policy explains when refunds may or may not be granted.

By purchasing a course or program from Learnqk.com, you agree to the terms of this Refund & Cancellation Policy.

1. Refund Eligibility

Learnqk.com offers a 30-day refund window for eligible course purchases. You may request a refund within 30 days of purchase, provided that: 

  • The request is made within 30 days of the purchase date, and

  • The course has not been substantially completed or fully consumed.

Refunds are intended to protect students who accidentally purchase a course or find that the course does not meet their expectations.

2. Non-Refundable Situations

Refunds may not be granted in the following situations:

  • The refund request is made after 30 days of purchase

  • The course has been substantially completed or fully accessed

  • Certificates have already been issued for the course

  • The purchase was made during a special promotion marked as non-refundable

  • The course was purchased as part of a bundle, scholarship program, or institutional training package

Learnqk.com reserves the right to review each refund request and determine eligibility.

3. Subscription or Program Refunds

For subscription plans, training programs, or cohort-based courses, the following rules apply:

  • Refund requests must be submitted before significant course access or participation occurs

  • Once live sessions, mentorship, or training services have begun, refunds may not be available

Some professional training programs may have separate refund conditions, which will be clearly mentioned during enrollment.

4. How to Request a Refund

To request a refund, please contact us with the following details:

  • Full Name

  • Email Address used for registration

  • Course Name

  • Payment Date

  • Reason for refund request

Send your request to:

Email: info@learnqk.com

Our support team will review your request and respond within 7–10 business days.

5. Refund Processing

If your refund request is approved:

  • The refund will be processed using the same payment method used for the purchase

  • Refunds will typically be issued within 7–14 business days, depending on the payment provider

Learnqk.com is not responsible for delays caused by banks or payment gateways.

6. Fraud Prevention

Learnqk reserves the right to:

  • Deny refund requests from users who repeatedly request refunds

  • Suspend or restrict accounts involved in misuse of the refund policy

This policy helps ensure fair access to educational resources for all learners.

7. Changes to This Policy

Learnqk.com may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Refund Policy, please contact us:

Learnqk.com
39/2475-B1, Suite K15 LR Towers
SJRRA 104, South Janata Road
Palarivattom, Kochi
Kerala – 682025
India

📧 Email: info@learnqk.com
🌐 Website: https://www.learnqk.com